Friday, January 20, 2006

B of A(ssholes)

Okay, so...I tried to use my ATM card the other day, and it just plain didn't work. I called B of A to order a new card that DID work only to find out that the reason my card didn't work was because my account had been frozen due to "suspicious activity." What suspicious activity? The suspicious activity that froze my card? But why is my card frozen? Because of suspcious activity? Alright, what SPECIFIC activity did I do that caused you to put my card on hold?

35 minutes, three operators (one of which hung up on me) I learned that the suspicious activity I had committed was...wait for it, wait for it. I went to a liquor store twice in the same weekend and then went grocery shopping.

That was the answer they gave. They didn't flinch either. They didn't say, "I think our computer may have glitched." They told me with all seriousness that this constituted a suspicious buying pattern and so, for my protection, they froze my card.

Let this be a lesson to you perpetrators of fraud: Bank of America is now freezing cards used to buy groceries, and if you continue in your evil ways, you will starve.

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